Insights & Reports: User Activity

User Activity Dashboard

The User Activity dashboard shows information about the users in a channel. It tells you:

  • How many monthly active members do I have in this property or group of properties?
    • How has this changed over time?
  • Which days saw the most new member sign ups?
  • What are the most popular days of the week?
  • Which tenants are driving property activity?

Activity Summary

The number of Active Members over the last 28 days and the last 7 days. This shows how many Workplace Members (end users) are logging in on a monthly and weekly basis.

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Channel Capacity

The number of Active Members compared to the number of Subscribed Members. A higher number means a high level of engagement by Workplace Members. A lower number means people who subscribed initially have not logged in for at least a month. This may be expected since many people have been working from home during the pandemic.

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Active Members

The number of Active Members over time. The dips in the daily count indicate weekends, which are smoothed out when viewed over weekly and monthly periods.

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New Members

The number of new members over time. A new property or channel may have an initial bump due to launch activities, followed by dips and peaks depending on the weekday or holidays.

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Total Members

The total number of members over time. This graph should trend upwards indicating a growing channel.

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Activity by Day of Week

The average daily Active Members count by day of the week. Weekends have a lower count as is to be expected.

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