How To: Use Webhooks

What are Webhooks?

A Webhook is an event that triggers communication between two platforms.

How can I use a Webhook?

Webhooks can be used to initiate an action on another platform when something happens in Lane.

  • Webhooks can be sent to other platforms that can accept them, such as Stripe for payment processing.
  • Webhooks can be sent to middleware platforms such as Tray.io and Zapier that connect with a wide range of other platforms. 

What triggers a Webhook?

There are two main types of events that can trigger a Webhook.

Interaction Events

When a user submits an interaction on a content item, in addition to sending messages to users or teams in Lane, you can now trigger a Webhook. You can define what type of event notification to send, and which platform to send it to.

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Platform Events

Webhooks can be sent for platform events as well:

  • When a new user is created, invited, or removed
  • When a new channel is created
  • When content is added, removed, or ended
  • When a payment is made or refunded
  • and more!

How do I set up a Webhook?

Contact the Help Desk for help with creating and configuring Webhooks. 


If you would like help configuring Webhooks for your channel, contact the Help Desk at support@joinlane.com and we will be happy to help.

 

 

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