What is Lane?

Lane is a tenant engagement platform for property managers, office workers and everyone in between. If you work in a building or for a company that uses Lane, you can download and sign up for free and use the app for information about events, surveys, promotions, and stay up to date about maintenance, health & safety issues and more!  

How do I join Lane?

There are two ways to join Lane:

• You may receive an email invitation to sign up and join a team on a specific channel, or,
• You can sign up and join as a Member of any public channel.

How do I access Lane? 

On mobile: Download the Lane app for free on your mobile device:

• • Android
  • Apple iOS
• Launch the app and click on Get started:
    

On desktop: Go to the Lane login page and click on Sign Up to create an account.

How do I log in?

• Authentication: If your workplace uses Single Sign On (SSO), choose the appropriate authentication method, Google or Microsoft, otherwise click on Continue with email.
• Credentials: Enter your full name, email address, and a password for your new Lane account. 
• Company: Choose the company where you work:
  
  If you can't find your company, or if you don't work for a company in the building, click on "I can't find my company" and choose the building where you work instead.
• Building: Select the Building that you are in. You can still sign up for a Lane account if you are active in a building but do not work for a company located in the building.
  
• Sign in: Once you have selected your building location you will be able to sign in via the mobile app or on a desktop browser by going to https://app.joinlane.com
  
• Verify: Remember to verify your email address by clicking on Verify Email in the email sent from Lane:
  

Got questions? Get in touch with our Support team. We will help you get signed up.