How to: Subscribe and Unsubscribe From a Channel

Subscribing to channels is a great way to stay connected and involved in multiple workplaces at the same time!

Subscribe to a channel

You can subscribe to a channel from your mobile device or on your computer with these simple steps:

On a Desktop:

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  • Profile: Open your Profile from the button on the top right corner of the screen.
  • Buildings & Companies: Select the Buildings and Companies section from the top of the Profile Page. You will then see a list of all the available buildings, companies, and retailers within your area.
  • Search:  It's simple to find your workplace, company, or retailer with the search field. 
  • Join: When you've located the channel you'd like to join, simply double click and select confirm to join that channel.
  • Switch Channel: Once joined give your page a refresh, and search for the channel within your channel switcher.  🎉 

On a Mobile device:

subscribing on mobile

  • Profile: Open your Profile Tab from the bottom right of the mobile app.
  • Subscriptions: Scroll down to the bottom of the Profile Page, and select Subsciptions. You will then see a list of all the available buildings, companies, and retailers within your area.
  • Search:  It's simple to find your workplace, company, or retailer with the search field. Use the section buttons to search between companies and buildings
  • Join: When you've located the channel you'd like to join, simply tap on it and select confirm to join that channel.
  • Switch Channel: Once joined, search for the channel within your channel switcher by clicking on switch.  🎉 

 


How to unsubscribe from a Channel

If you are changing workplaces, or leaving a Lane workplace, unsubscribing from a channel will remove you from the channel and will deactivate all channel notifications. 

You can unsubscribe from a channel with these simple steps.

On a Desktop:

  1. Click on the Settings icon (from the Admin or Members view). 
  2. Click on the Leave button under the channel you wish to unsubscribe from.
  3. Click Confirm to finalize. 

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On a Mobile Device:

  1. Go to the Profile Tab
  2. Click on Channel Settings
  3. Click on the Edit icon next to the channel you wish to unsubscribe from.
  4. Click on the Leave button.
  5. Click on Yes to confirm.

unsubscribing from a channel on mobile

Note: Unsubscribing from a channel will NOT delete your account.
 

If you have gone through these steps and have questions, feel free to reach out to our Support Team: support@joinlane.com. We happily stand by to lend a hand!

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