How To Troubleshoot Notifications?

Notifications are a great way to stay informed on everything happening in your workplace!  

Here are a few troubleshooting tips, should notifications not work for you: 

  • Channel Settings: Clicking the gear icon from the web view, will allow you to configure notification methods for each of your subscribed channels. Ensure that your notification method of choice is activated by activating the check-box. 
  • Email Verification: Verifying your email is vital to receiving notifications.  Without a verified email, you will not be able to receive any communications from your workplace. 
  • On Device Notifications: Ensure you have allowed notifications access to your workplace app.  You can enable this from the settings on your mobile device. 
  • Delete & Reinstall:  A great way to trouble-shoot most issues is by downloading a fresh copy of your workplace app to your device.  

Should you still be running into trouble, our friendly support team stands by to lend a hand!

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