How To: Reset Your Password

Passwords

Forgot your password or can't get into your account?  Not to worry, these simple steps should help you get back into your Workplace!

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Forgot Password

  • If you have forgotten your password, on the login page, click on the Forgot Password button.
  • Enter the email address associated with your account and click on Reset.
  • An email will be sent to the address registered for your workplace account. Follow the instructions to choose a new password.

Reset Password

  • If you would like to change your current password, you can do so by going to the Profile tab and clicking on Account Settings. The Reset Password button allows you to create a new password for your account. Be sure to check your junk or spam folder should you not receive the email.
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Password Manager

💡 We recommend using a Password Manager that can suggest strong passwords and store them securely on your browser, desktop or mobile device so you don't have to remember them.

 


If you have gone through these steps and have questions, feel free to reach out to our Support Team: support@joinlane.com. We happily stand by to lend a hand!

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